Contact

To view or update the status of your account or order, click here:

View/Edit Your Account >>
View order status and history, change your billing address, email information, password or email newsletter preferences

For other correspondence please use the email list below:

General questions or correspondence:

Sales or Order Inquiries:

Product Returns:

Please contact us for via the email above for an RMA (Return Merchendise Authorixation) first, before sending back any products.

Product may be returned within 30 days of purchase for a full refund, provided it is in good condition and returned with all acessories.
For in/out of warranty repair, please include a description of the issue, and date of purchase.

Technical Support:

Include a description of the issue / support needed, and your contact prefrences (email or phone). If phone, also include the best day/time to get ahold of you.
Email support requests help us track your issue and resoluion. However, you can also reach us by phone: 408 960-1069.
If contacting us via phone, please do leave a detailed message and we will return your call ASAP. 

Phone:

We love to talk to customers, potential customers, or the curious!
Call any day/time!
We can answer technical and product questions, take phone orders, or discuss how you might use our products for a healthy, happy herp!

Please do leave a voice message, as this activates our paging system and your call will be returned quickly.

Phone: 408 960-1069  

Mailing Address:

EcoZone Technologies
4848 San Felipe Rd #150-210
San Jose, CA 95135

Phone: 408 960-1069